Shipping& exchange Policy

Are we able to return hair?


There aren't any returns online what so ever. we will offer you an exchange if applicable. You may however, return any product if bought from our shop located in Inwood. You have 7 business days to do so from the date purchased.




When will my order be shipped ?


Shipping will be 2-3 business days




How can we track our orders?


Each order will be given a tracking number via USPS




How may we contact you?


You may contact us at Hairgalorenyc@gmail.com




Can my hair be dyed?


Yes! You are able to bleach and dye the hair.




How much does each bundle weigh?


3.5-4.0 ounces.




How many bundles do i need for a full look?


It really depends on alot of things. If you have a small head you will only need 3 bundles. If you have a larger head 4-5 bundles. If you are using a 360 frontal you will only need 2 bundles. If you are using a regular frontal then you would want to use 3 bundles. It also depends on the length also. The longer the hair, The thinner it gets!





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